Privacy Policy
Last updated: 28 September 2026
NetworkLocal (“NetworkLocal”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and share your personal information when you visit networklocal.co.uk, attend or book one of our events, become a NetworkLocal member, contact us, subscribe to our communications, interact with us on social media, or otherwise use our services.
We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, together with applicable electronic marketing and privacy legislation.
NetworkLocal is registered with the Information Commissioner’s Office (ICO) as a data controller.
ICO registration number: 00015577045 / ZB996481
1. Who we are
The organisation responsible for your personal information is:
NetworkLocal
NetworkLocal Limited
Blackberry Avenue, Lichfield WS14 9GS
info@networklocal.co.uk
For the purposes of applicable data protection legislation, NetworkLocal is the data controller of the personal information we collect and process, unless we tell you otherwise.
If you have any questions about this Privacy Policy or how we use your personal information, please contact us using the details above.
2. What personal information we collect
Depending on how you interact with NetworkLocal, we may collect some or all of the following information:
Contact information
- Full name
- Email address
- Telephone number
- Business name
- Job title or role
- Business address
- Website address
- Social media profiles or handles
Event information
When you book, register for or attend a NetworkLocal event, we may collect:
- Your name
- Email address
- Telephone number
- Business name
- Business location
- Job title or business role
- Event attendance information
- Ticket and booking information
- Dietary or accessibility requirements where voluntarily provided
- Information you provide about the type of business you operate or services you provide
- Other information reasonably necessary to organise and manage an event
Membership information
If you become a NetworkLocal member, we may collect:
- Your name and contact details
- Business information
- Membership details
- Payment and transaction information
- Information relating to your membership and benefits
- Communications between you and NetworkLocal
- Information relating to introductions, referrals or member support
Website and technical information
When you use our website, we may collect information such as:
- IP address
- Browser type and version
- Device information
- Operating system
- Website pages visited
- Referring website
- Approximate location information derived from your IP address
- Date and time of visits
- Website usage and interaction information
- Cookie and similar technology information
Further information about cookies is provided in our Cookie Policy.
Communications
We may retain records of communications you have with us, including emails, enquiries, feedback, requests, complaints and other correspondence.
Information you provide publicly
If you provide information about yourself or your business through a public profile, social media account, business directory, networking platform or similar service, we may use that information where it is relevant to our relationship with you and permitted by applicable law.
3. How we collect your information
We may collect personal information:
- Directly from you when you complete a form on our website
- When you purchase an event ticket
- When you register or RSVP for an event
- When you become a member
- When you subscribe to our mailing list
- When you contact us by email, telephone or social media
- When you attend a NetworkLocal event
- When you provide your details to us at an event
- When someone introduces or refers you to us
- From event partners, sponsors, venues or other business contacts
- From publicly available sources
- Through our website, cookies and analytics technologies
- Through third-party event booking, payment, marketing or customer-management platforms
Where we receive your personal information from another source, we will process it in accordance with applicable data protection law and provide the relevant privacy information where required.
4. How we use your personal information
We may use your personal information for the following purposes:
Providing our services
We use your information to:
- Process event bookings and registrations
- Manage memberships
- Organise and administer events
- Communicate event information and updates
- Provide member benefits
- Respond to enquiries
- Provide introductions and networking opportunities
- Manage payments and transactions
- Provide customer support
- Deliver services you have requested
Networking and introductions
One of the purposes of NetworkLocal is to help business owners and professionals connect with one another.
By attending NetworkLocal events or participating in our networking community, your information may be used to facilitate networking and introductions.
This may include sharing your name, business name, job title/business role, email address and/or other relevant business contact information with other event attendees, members, sponsors, partners or other participants where appropriate.
For example, we may provide attendee information to other attendees to enable them to follow up after an event or make relevant business connections.
You should therefore only provide contact information that you are comfortable NetworkLocal sharing for legitimate networking purposes.
Where appropriate, we will explain at the point of collection what information will be shared and with whom.
Marketing and communications
We may use your personal information to contact you about:
- Upcoming NetworkLocal events
- New event releases
- Networking opportunities
- Workshops and masterclasses
- Memberships
- Business community updates
- Offers and promotions
- Partner opportunities
- Sponsorship opportunities
- Relevant products and services
- Other NetworkLocal news and activities
If you provide your details to NetworkLocal through an event booking, membership application, enquiry, subscription form or other interaction, you may be added to our mailing list and receive marketing communications.
Where consent is required by law for a particular type of marketing, we will obtain that consent.
You can unsubscribe from marketing communications at any time using the unsubscribe link included in our emails or by contacting us directly.
Please note that opting out of marketing communications will not necessarily stop service-related communications, such as booking confirmations, event changes, membership administration or other essential messages.
5. Legal bases for processing your information
Under the UK GDPR, we need a lawful basis for processing personal information.
Depending on the circumstances, we may rely on one or more of the following lawful bases:
Contract
We may process your information where it is necessary to enter into or perform a contract with you.
For example:
- Processing an event booking
- Providing a membership
- Processing payments
- Providing services you have purchased
Legitimate interests
We may process personal information where it is necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms.
Our legitimate interests may include:
- Operating and developing NetworkLocal
- Managing our business and customer relationships
- Organising networking events
- Facilitating relevant business introductions
- Promoting our events and services
- Communicating with existing customers and members where permitted
- Improving our website and services
- Preventing fraud and misuse
- Maintaining the security of our systems
- Building and maintaining our business community
Where we rely on legitimate interests, we consider the impact of the processing on individuals and ensure that their rights are appropriately protected.
Consent
Where required, we may rely on your consent to process your personal information.
For example, this may include certain marketing communications or optional uses of your information.
Where we rely on consent, you may withdraw it at any time.
Withdrawing consent does not affect the lawfulness of processing carried out before you withdrew your consent.
Legal obligation
We may process your information where necessary to comply with a legal or regulatory obligation.
This may include accounting, tax, financial, legal, regulatory and data protection obligations.
6. Sharing your personal information
We may share, transfer or otherwise disclose your personal information to third parties where necessary for the operation of NetworkLocal, the delivery of our services, event administration, networking, marketing, business operations or where otherwise permitted by law.
These third parties may include:
- Event venues
- Event sponsors
- Event partners
- Speakers
- Networking partners
- Event booking and ticketing providers
- Payment providers
- Email and marketing platforms
- Customer relationship management (CRM) systems
- Website hosting providers
- Website and analytics providers
- IT and software providers
- Professional advisers
- Accountants
- Lawyers
- Insurers
- Service providers assisting us with our business operations
- Delivery, catering or event-management suppliers where relevant
- Other attendees or members where appropriate for networking purposes
- Law enforcement, regulators or government authorities where legally required
This may include circumstances where NetworkLocal, or part of its business or assets, is sold, transferred, merged, reorganised or acquired by another organisation. In such circumstances, personal information held by NetworkLocal may form part of the transferred business assets, subject to applicable data protection law.
We may also share personal information with third parties for legitimate business purposes, including event venues, sponsors, partners, service providers, marketing providers, event platforms and other organisations that support or work with NetworkLocal.
Third-party service providers may process your information on our behalf and will generally be required to process it only in accordance with our instructions and applicable data protection law.
7. Sharing your details with event attendees
Networking is a fundamental part of NetworkLocal.
When you register for or attend an event, your name and email address may be shared with other attendees at that event to facilitate networking, follow-up and business introductions.
Depending on the event, we may also share other business information you have provided, such as:
- Business name
- Job title
- Business sector
- Business location
- Website
- Social media details
- Telephone number
- Other relevant professional information
The exact information shared may vary depending on the event and how the event is organised.
We expect anyone receiving attendee information to use it responsibly and for legitimate networking or business purposes.
However, once your information has been shared with another attendee or third party, NetworkLocal cannot control how that recipient subsequently uses the information. You should therefore avoid providing personal information that you do not want to be shared with other event participants.
8. Third-party websites and services
Our website, emails and event communications may contain links to third-party websites, platforms or services.
These may include event booking platforms, payment providers, social media platforms, business directories and other services.
If you follow a link to a third-party website, that website will have its own privacy policy and terms. We are not responsible for the privacy practices, security or content of third-party websites.
We recommend that you review the relevant third party’s privacy information before providing them with personal information.
9. Payment information
Where you purchase tickets, memberships or other services, payments may be processed by a third-party payment provider.
We may receive information such as:
- Your name
- Transaction details
- Amount paid
- Date of payment
- Payment status
- Limited payment information necessary to identify the transaction
We do not generally store complete payment card details ourselves.
Payment providers are responsible for processing payment information in accordance with their own privacy policies and applicable security requirements.
10. Marketing communications
We may send you marketing communications by email and, where appropriate and permitted by law, by other communication methods.
These communications may include:
- Event announcements
- Event reminders and invitations
- NetworkLocal news
- Membership information
- Offers and promotions
- Business opportunities
- Workshops and masterclasses
- Community updates
- Partner opportunities
- Relevant information about NetworkLocal
You can stop receiving marketing communications at any time by:
- Clicking the unsubscribe link in our marketing emails; or
- Contacting us using the details in this Privacy Policy.
We will process your unsubscribe request as soon as reasonably practicable.
Please note that you may still receive essential administrative communications where these are necessary, such as booking confirmations, changes to an event you have booked, payment information or important membership communications.
11. Photography, video and social media
NetworkLocal events may be photographed, filmed or recorded for promotional, marketing and community purposes.
Images or video captured at our events may be used on:
- The NetworkLocal website
- The MyMidlands website
- Social media
- Email marketing
- Promotional materials
- Event listings
- Advertising
- Other NetworkLocal marketing channels
Where appropriate, we may identify people appearing in photographs or videos by name, business or social media handle.
If you do not wish to appear in promotional photography or video, please contact a member of the NetworkLocal team at the event or contact us using the details in this Privacy Policy.
Where a particular use requires consent under applicable law, we will seek that consent.
12. Cookies and website analytics
Our website may use cookies and similar technologies.
Cookies may be used to:
- Make the website function correctly
- Remember preferences
- Understand how visitors use our website
- Measure website performance
- Improve our services
- Support marketing and advertising activities where applicable
Some cookies may be placed by third-party services that we use.
Where required, we will ask for your consent before placing non-essential cookies on your device.
You can control or disable cookies through your browser settings and, where applicable, our cookie consent mechanism.
For more information, please see our Cookie Policy.
13. International transfers
Some of the third-party services we use may process personal information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that your personal information receives an appropriate level of protection.
Depending on the circumstances, this may include using:
- UK adequacy regulations;
- Adequacy decisions;
- International Data Transfer Agreements (IDTAs);
- UK Addendums to approved Standard Contractual Clauses;
- Other lawful transfer mechanisms or safeguards permitted under applicable data protection law.
You can contact us if you would like further information about international transfers relevant to your personal information.
14. How we protect your information
We take reasonable technical and organisational measures to protect personal information against:
- Unauthorised access
- Accidental loss
- Destruction
- Damage
- Unauthorised disclosure
- Unlawful processing
These measures may include appropriate access controls, password protection, secure systems, restricted access to personal information and the use of reputable third-party service providers.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
You should also take appropriate steps to protect your own information, including using strong passwords and avoiding sending sensitive information through insecure channels.
15. How long we keep your information
We will only retain personal information for as long as reasonably necessary for the purposes for which it was collected, including where necessary to satisfy legal, accounting, tax, insurance, contractual or reporting requirements.
Different types of information may be retained for different periods.
For example:
- Event booking information may be retained for a reasonable period after the event to administer bookings, manage follow-up and maintain business records.
- Membership information may be retained for the duration of your membership and for a reasonable period afterwards.
- Marketing information may be retained while you remain subscribed to our marketing communications, subject to applicable legal requirements.
- Financial and transaction records may be retained for the period required by applicable accounting and tax laws.
- Information relating to legal claims or disputes may be retained for as long as reasonably necessary to establish, exercise or defend legal claims.
When personal information is no longer required, we will securely delete, destroy or anonymise it where appropriate.
16. Your data protection rights
Depending on the circumstances and applicable law, you may have rights in relation to your personal information.
These may include:
Right to access
You can ask us for a copy of the personal information we hold about you.
Right to rectification
You can ask us to correct inaccurate or incomplete personal information.
Right to erasure
In certain circumstances, you can ask us to delete your personal information.
This is sometimes known as the “right to be forgotten”.
Right to restrict processing
In certain circumstances, you can ask us to restrict how we use your personal information.
Right to data portability
In certain circumstances, you may have the right to receive personal information you have provided to us in a structured, commonly used and machine-readable format, or ask us to transmit it to another organisation.
Right to object
You may have the right to object to certain processing, including processing based on legitimate interests.
You also have an absolute right to object to the processing of your personal information for direct marketing purposes.
Right to withdraw consent
Where we rely on your consent, you can withdraw that consent at any time.
17. How to exercise your rights
To exercise any of your rights, please contact:
Email: info@networklocal.co.uk
Please provide enough information to allow us to identify you and understand your request.
We may need to ask for additional information to verify your identity before responding to certain requests.
We will normally respond to requests within the timeframe required by applicable data protection law.
There are circumstances where your rights may be limited or where we may lawfully refuse a request. If this applies, we will explain the reason where we are legally permitted to do so.
18. Marketing preferences
You can unsubscribe from NetworkLocal marketing communications at any time.
If you unsubscribe, we will update our marketing records so that you no longer receive the relevant marketing communications.
Please be aware that:
- Unsubscribing from one type of communication may not necessarily unsubscribe you from every type of communication.
- You may continue to receive transactional or administrative communications.
- We may retain a record of your unsubscribe request to ensure that we respect your preference.
19. Children
Our website and services are primarily intended for adults and businesses.
We do not knowingly collect personal information from children for marketing purposes.
If you believe that a child has provided us with personal information without appropriate permission, please contact us so that we can investigate and, where appropriate, delete the information.
20. Data obtained from other people
Sometimes we may receive your contact information from someone else.
For example, another business owner, event attendee, member, sponsor, venue, social media or a business contact may introduce you to NetworkLocal or provide your details because they believe our services may be relevant to you.
Where we obtain personal information from another source, we will use it only in accordance with applicable data protection law.
Where required, we will provide you with information about how we obtained your data, what we use it for and your rights.
21. Automated decision-making and profiling
We do not currently make decisions about individuals using solely automated processing that produces legal or similarly significant effects.
If this changes, we will update this Privacy Policy and provide any information required by applicable data protection law.
22. Data breaches
If we become aware of a personal data breach, we will assess the breach and take appropriate steps to contain, investigate and remedy it.
Where required by law, we will notify the Information Commissioner’s Office and/or affected individuals.
23. Complaints
If you have concerns about how NetworkLocal has handled your personal information, we would encourage you to contact us first so that we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent supervisory authority for data protection.
The ICO’s contact details and guidance are available through its website.
You can contact the ICO through https://ico.org.uk/.
The ICO can investigate concerns about how organisations process personal information and may provide further guidance on your rights.
24. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes to our services
- Changes to how we process personal information
- Changes to our technology or third-party providers
- Changes to applicable laws or regulatory guidance
- Feedback or improvements to our privacy practices
When we make significant changes, we will update the “Last updated” date at the top of this Privacy Policy and, where appropriate, notify you through our website or other suitable communication channels.
We recommend checking this page periodically to ensure that you are aware of the latest version.
25. Contact us
If you have any questions about this Privacy Policy, how we use your personal information, or your data protection rights, please contact us:
NetworkLocal
NETWORKLOCAL LIMITED
Email: INFO@NETWORKLOCAL.CO.UK
Telephone: 07947 599585
ICO registration number: ZB996481
Summary
In simple terms, when you interact with NetworkLocal, we may collect and use your information to:
- Organise and manage our events
- Process bookings and memberships
- Help you connect with other business owners and professionals
- Share relevant contact information with event attendees where applicable
- Provide our services
- Communicate with you
- Send you NetworkLocal marketing and event information
- Promote our events and community
- Improve our website and services
- Meet our legal and regulatory obligations
By using NetworkLocal’s website, booking an event, becoming a member or otherwise providing your information to us, you acknowledge that you have had the opportunity to read this Privacy Policy and understand how we may use your personal information.
Your privacy matters to us, and we aim to be transparent about how your information is collected, used and shared.
Terms of Use & Cookie Policy
Who we are
NetworkLocal operates the website:
Our website may also be accessed through temporary, development or staging addresses used by our website provider during website development and maintenance.
For data protection purposes, NetworkLocal is the data controller responsible for the personal information processed through this website and our services.
For further information about NetworkLocal and how to contact us, please see the “Who we are” and “Contact us” sections of this Privacy Policy.
Comments
If you leave a comment on our website, we may collect the information you provide in the comments form, together with your IP address and browser user agent string. This information may be used to help detect and prevent spam and abusive activity.
An anonymised string created from your email address (also known as a hash) may be provided to the Gravatar service to determine whether you have a Gravatar profile associated with your email address.
If your comment is approved, your profile picture may be visible to members of the public in the context of your comment, depending on whether you use a Gravatar profile.
Please do not include sensitive or unnecessary personal information in comments or other publicly visible areas of the website.
Media and uploaded images
If you upload images or other media to the NetworkLocal website, you should avoid uploading files containing embedded location information, such as EXIF GPS data, unless you are comfortable with that information potentially being accessible.
Depending on the type of file and how it is made available on the website, visitors may be able to download the file and extract embedded metadata, including location information.
You should therefore remove unnecessary metadata from images before uploading them where appropriate.
Cookies
Our website uses cookies and similar technologies to provide functionality, improve website performance, understand how visitors use our website and, where applicable, support marketing and analytics.
Some cookies are necessary for the website to operate correctly, while others may be used for optional functionality or analytics.
Comment cookies
If you leave a comment on our website, you may choose to save your name, email address and website address in cookies. These cookies are provided for your convenience so that you do not have to enter your details again when leaving another comment.
These cookies may remain on your device for up to one year.
Login cookies
If our website provides user login functionality, we may set a temporary cookie when you visit the login page to determine whether your browser accepts cookies. This cookie does not contain personal information and is discarded when you close your browser.
When you log in, we may set cookies to remember your login information and screen display preferences.
Login cookies may last for two days, while screen preference cookies may last for up to one year.
If you select “Remember Me”, your login may remain active for up to two weeks.
If you log out of your account, the relevant login cookies will be removed.
Editing and publishing cookies
If you edit or publish an article or other piece of content on the website, an additional cookie may be stored in your browser.
This cookie does not contain personal information and is used to identify the post or article that you have recently edited. It expires after approximately one day.
Third-party cookies
Some third-party services embedded into or linked from our website may also use cookies or similar technologies.
These may include services used for:
- Event booking and ticketing
- Payments
- Website analytics
- Social media
- Video and image content
- Maps
- Marketing
- Spam prevention
- Other website functionality
Third-party providers may collect information about your use of their services in accordance with their own privacy and cookie policies.
Where required by law, we will obtain your consent before using non-essential cookies or similar technologies.
You can also control cookies through your browser settings.
Embedded content from other websites
Pages and articles on our website may include embedded content from third-party websites, such as videos, images, social media posts, maps, articles or other interactive content.
Embedded content from other websites may behave in the same way as if you had visited the third-party website directly.
These third parties may collect information about you, use cookies or similar technologies, embed additional tracking technologies and monitor your interaction with the embedded content.
For example, if you interact with an embedded social media post or video and you are logged into the relevant third-party service, that provider may be able to associate your interaction with your account.
Third-party services may include platforms such as social media networks, video hosting services, mapping services, event platforms and other external providers.
We do not control the privacy practices of these third parties. We recommend reviewing the relevant third party’s privacy policy before interacting with embedded content.
Who we share your data with
We may share your personal information with third parties as described elsewhere in this Privacy Policy.
This may include service providers that help us operate our website, manage events, process bookings and payments, communicate with our community, analyse website usage, prevent spam and provide other services.
If you request a password reset for a NetworkLocal website account, your IP address may be included in the password reset email for security purposes.
We may also share information with event attendees, members, sponsors, partners or other networking participants where this is necessary or appropriate to facilitate NetworkLocal’s networking services, as explained in the “Sharing your details with event attendees” section of this Privacy Policy.
We may disclose personal information to regulators, law enforcement agencies, courts, professional advisers or other third parties where we are legally required or permitted to do so.
How long we retain your data
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, taking into account our legal, contractual, accounting, tax, insurance and business requirements.
Comments
If you leave a comment on our website, the comment and its associated metadata may be retained for as long as reasonably necessary.
We may retain comments so that we can recognise and automatically approve legitimate follow-up comments rather than holding every subsequent comment in a moderation queue.
We may remove comments where they are no longer required, are inappropriate, contain unlawful or abusive material, or where there is another legitimate reason for doing so.
Website user accounts
If you register for an account on our website, we may store the personal information you provide in your user profile.
Depending on the functionality available on the website, registered users may be able to view, edit or delete certain information associated with their account.
Website administrators may also be able to access and edit account information where necessary to administer the website, provide services, maintain security or comply with legal obligations.
Your username may not be changeable through the website.
Event and membership information
Information relating to event bookings, memberships, transactions and communications may be retained for longer periods where reasonably necessary to administer our services, maintain business records, comply with legal obligations, resolve disputes or establish, exercise or defend legal claims.
Further information about our general retention practices is provided in the “How long we keep your information” section of this Privacy Policy.
What rights you have over your data
You have rights in relation to the personal information we hold about you, subject to applicable data protection law.
If you have an account on our website, or have submitted comments, you may request an exported copy of the personal information we hold about you, including personal information you have provided to us.
You may also request that we erase personal information we hold about you.
Your right to request deletion is not absolute. We may need to retain certain information where we are legally required to do so or where it is necessary for legitimate purposes, including:
- Legal and regulatory compliance
- Accounting and tax requirements
- Fraud prevention
- Security
- Establishing, exercising or defending legal claims
- Maintaining appropriate records of transactions
- Exercising or defending our legal rights
You may also have rights to request correction of inaccurate information, restrict processing, object to certain processing, withdraw consent where applicable, and request data portability.
For further information or to exercise your rights, please contact us using the details provided in the “Contact us” section of this Privacy Policy.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Depending on the functionality used on our website, personal information may also be processed by third-party service providers that provide services to NetworkLocal, including website hosting, event management, ticketing, payment processing, email marketing, analytics, customer relationship management and other business services.
Some of these providers may process information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that your information is protected in accordance with applicable UK data protection legislation.
Further information about international transfers is provided in the “International transfers” section of this Privacy Policy.